Hotel Kraft München 

I had a wonderful stay in this gem of a hotel on my first visit to Munich. I booked based on all the positive reviews, and they were right. Great location, short walking distance to train station and to the old city, situated on a quiet side street. A lovely small hotel with period character, yet wonderfully updated and furnished with tasteful decor. After staying in many tiny hotel rooms in Europe where I barely had room to turn around, I was very pleasantly surprised by the spaciousness of my room, and the beautiful, spotless bathroom. The lobby is elegant and quiet, and the breakfast room (very reasonably priced buffet) is a pleasant, quiet place to start your day. A very nice selection, and the waiter brings coffee or tea and hot milk if requested. Fruit, pastries, eggs, toast, etc. Best of all is Ralph at the front desk, one of the kindest and warmest hotel staff I have encountered in many years. He was so kind and greeted us warmly every time we returned. This kind of attention and friendliness is getting harder and harder to find these days in an age when hotels allow "self check in" and you might go your entire time without contacting a human being. I would stay here again just for Ralph's friendliness and manner. The hotel is lucky to have him.